Architecture of Engagement shows you how to evaluate the environment for public engagement in your community, design your process to mesh with that environment, and connect your process to what’s going on in the community to promote transparency, focus, and pragmatic problem solving.
August 2025 release: Architecture of Engagement
The Facilitation Analytics E-Book series
Tools for teaching, documenting, and disseminating the communication skills needed for citizen-centered democracy.
We provide simple analytical tools for mapping, planning, and facilitating conversations on complex issues.
There are seven books in the series:
1: Understanding The Facilitation Cycle
Understanding the Facilitation Cycle applies to a wide range of public meetings, from simple dialogues to deliberative forums, from World Cafés to town halls. Using the Facilitation Cycle can make a real difference in how you plan, host, and facilitate meetings.
It’ll be helpful if …
2: Dealing with Disruptors
What do you do in the moment, when a serious disruption arises?
How can you reduce the risk and impact of disruptions in advance?
How can you discern disruptors’ often surprising motives, distinguish between intentional and unintentional disruptors, and respond appropriately?
3: Navigating with 3D Evaluation – Public Dialogue for Results
This book shows you how to:
Set goals together: Enlist clients and stakeholders as full partners in exploring potential outcomes;
Share vision: Develop a candid narrative that engages clients and key stakeholders;
Read more 3: Navigating with 3D Evaluation – Public Dialogue for Results
4: Architecture of Engagement
Architecture of Engagement shows you how to evaluate the environment for public engagement in your community, design your process to mesh with that environment, and connect your process to what’s going on in the community to promote transparency, focus, and pragmatic problem solving. Integrating public engagement into the processes that drive decision-making is the key…
The FA Blog
INTRODUCTION TO THE SERIES
Why is it called “Facilitation Analytics”?
Do the books need to be read in order to be understood?
More on planning and analysis for effective dialogue and public engagement.
A Metaphor from the Midwest (free download)
Many of us are dismayed over our bitterly partisan political system. It seems unable to create broadly accepted and sustainable policies.
This is a poor harvest in spite of our collective efforts.
How to foster new growth?
Facilitation Analytics 